Edinburgh Tram Info
The Ticket Vending Machines in use for Edinburgh Trams are supplied by Parkeon.
For a link to their site click here. The machines are Galexio / Galexio Plus.
Information courtesy of Parkeon -
"...Inside or out…the small footprint Galexio from Parkeon adds real value to effective rail and metro retailing
The Galexio is a card / cash ticket machine that combines Chip and PIN functionality with an ability to serve as a ToD fulfilment terminal.
The Galexio is RSP approved and DDA compliant, ToD ready and ITSO capable with an established technology pathway leading to PayPass and wave and pay if required. It offers ultimate flexibility in a small footprint TVM and has an easy-to-use customer interface, with ergonomic and intuitive displays
Each Galexio can be configured remotely over a LAN, using Parkeon’s secure management system; ensuring that fare updates and ticket design can be changed quickly in line with retail strategies.Coin system
The coin system inside the Galexio TVM is composed of the following parts:
Shuttered coin entry slot fixed on the door with motorised coin entry handling
CF7000 coin module comprising coin selector and 5 coin recycling tubes
Self-locking and secure stainless steel coin vault
Up to 3 optional non-recycling hoppers
The ‘cash box full’ and ‘cash box partially full’ alarms are generated according to its estimated weight (calculated and compared with thresholds in kilograms defined in the configuration). A full cash box can weigh up to 18 kg. The cash box weight is 3 kg when empty. As soon as one of the thresholds is reached, an event is sent to the CMS, so action can be taken.
The coin vault is equipped with two locks, one to unlock it from the TVM and another to empty the contents. The coin entry shutter of the vault automatically locks when the vault is removed from the TVM. Once the mechanism has been reset after emptying, the coin vault can be re-fitted to the TVM to collect more coins. The coin vault status (in/out/contents) is reported to the CMS.
The coin vault stores non-recycled coins pending collection or recycled coins when the change tubes are full. It is made of stainless steel and has a carrying handle. The cash box has a compartment to hold collection accounting reports.
The compact design of the Galexio makes effective use of available space, whether on a station concourse or located externally in unattended environments, with its high security cabinet and weatherproofed design.
Note from edinburghtrams.info : a bank note reader is available but not in use in Edinburgh. Coins or cards (card min £3.00 spend) only.
A Ticket must be purchased or valid passes validated before using a tram. Customer Service Assistants will charge a £10 on board fare if required.
Ticket Vending Machine opened at Gyle Centre stop to replace ticket roll and empty cash deposits.
Ticket Vending Machine at St Andrew Square stop being repaired.
Ticket Machine at Edinburgh Park Station stop being repaired.
Information unit at Edinburgh Park Station being replaced.
TVM at Gyle receiving attention.
Error message on validating machine "The device is communication locked"
All machines were not working at Bankhead Stop when this view was taken on 31st March 2016.
Reverse side of a TVM at Gogarburn.
Additional and some replacement stickers have been added to the TVMs in early 2017.
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